Greetings to the Incaspin Casino Rewards Program, developed specifically for our registered members in Spain. This set of terms specifies everything you need to know about how the program works, from earning points on your favourite games to unlocking exclusive rewards and benefits. By signing up for our loyalty program, you acknowledge these rules, so we recommend you to read them carefully. Our goal is to deliver a transparent, fair, and engaging experience that recognizes your play and commitment over time. If you have any questions after reading the following sections, please reach out to our support team—we are always here to help.
Membership Tiers and Progression
The loyalty program includes multiple rank levels, starting from Bronze and moving up through Silver, Gold, Platinum, and Diamond. Your progression through these tiers is dependent on the total number of loyalty points you accumulate over a rolling evaluation period that begins from your enrolment date and resets at the end of each calendar half-year. As soon as you achieve the required point threshold for the next level, your account is promoted automatically, and you will immediately begin receiving the improved benefits associated with that tier. Spain members can monitor their current standing and see exactly how many points are needed to reach the next level directly inside the loyalty dashboard.
Tier status is evaluated at the end of each evaluation window, and if you have not gathered enough points to maintain your current level, a soft downgrade will take effect. For example, a Platinum member who no longer fulfils the Platinum point requirement will be moved to Gold rather than dropping all the way back to the beginning tier. This buffer is designed to reward consistent play and give you a fair chance to recover your status during the next cycle. Points collected during a higher-tier period do not become invalid when a downgrade happens, and any tier-based perks that were already granted, such as birthday bonuses, remain valid for the remainder of their validity window.
Programme Modifications and Discontinuation
We continually review the loyalty program to ensure it stays equitable, engaging, and compliant with Spanish and European regulatory standards. As such, we retain the right to change these terms, modify earning rates, reorganise tiers, or modify the available perks at any time. Whenever a material change is planned, we will notify all active Spain members via the email address registered on their account at least thirty days before the change takes effect. Minor adjustments that do not negatively affect your existing point balance or tier status may be implemented without prior individual notice, but they will always be shown in the updated terms published on our website. Your continued participation after the modification date implies acceptance of the new rules.
In the unlikely event that the loyalty program is discontinued entirely, we will communicate the effective closure date to all members with at least sixty days’ notice. During the notice period, you will maintain full access to your points balance and reward store, and we will encourage everyone to use any points before the final day. Points that remain unused after the program ends will become void and will not be compensated with cash or any other form of credit. We promise that no negative retroactive changes will be made to points already earned, meaning that your loyalty balance at the time of announcement will remain fully available for redemption until the deadline. Our priority is ensuring fair treatment at every stage.
Loyalty Validity and Confiscation Rules
Remaining loyalty points will expire if your account remains entirely dormant for a span of one hundred and eighty consecutive days https://incaspins.es/legal-and-affiliates/. Lack of activity is described as no real-money wagers, zero deposits, and no logins during that time frame. Once points expire, they are irreversibly deleted and will not be restored, even if you later resume play. To preserve your balance active, merely log in to your account or make a qualifying bet at least once every six months. We send automatic email reminders to Spain members before any points expire, giving you a fair opportunity to redeem them. This expiry policy guarantees the program remains long-lasting for all participants and stops dormant balances from accumulating indefinitely.
In addition to inactivity-based expiry, we maintain the right to forfeit all or part of a member’s loyalty points in cases of verified fraud, collusion, chargeback abuse, or any major breach of our general terms and conditions. If an account is closed voluntarily, any remaining points are confiscated instantly and may not be moved to another player or changed to cash. In the same way, accounts closed due to self-exclusion or regulatory obligations will forfeit all earned points. For sectional forfeitures following a minor terms violation, only points earned during the applicable period of misconduct are subtracted, and we will notify you in writing of the exact adjustment made.
Earning Loyalty Points
Loyalty points at Incaspin Casino are acquired every time you make a real-money wager on eligible casino games. The pace at which points increase varies by the game category, with slots generally adding at the highest percentage and table games, video poker, and live dealer games contributing at a reduced rate that is clearly displayed in the game rules. We do not give points for wagers placed using bonus funds, free spins, or any other promotional balances unless explicitly stated otherwise. Points are calculated based on the settled wager amount, and they are credited to your loyalty balance as soon as the game round is settled and confirmed by our system.
To prevent bonus abuse and ensure fairness, we enforce a minimum qualifying wager per round to trigger point accrual; bets below this threshold will not generate points even if the outcome is favourable. The conversion ratio between euros wagered and loyalty points may change periodically, and the current rate is always shown within your account dashboard. Points have no cash value outside the loyalty ecosystem and cannot be acquired, sold, or exchanged for real currency. If a game round is voided or funds are returned to your balance for technical reasons, the corresponding points will be automatically deducted from your total. All awarded points are rounded down to the nearest whole number.
Level Perks and Exclusive Perks
Each membership tier reveals a set of exclusive benefits designed to elevate your gaming experience and recognize your loyalty in practical ways. Bronze members receive access to weekly prize draws, while Silver and Gold tiers introduce progressively faster withdrawal processing times and increased monthly deposit limits. Platinum members obtain a dedicated account manager who can help with personalised offers and priority support, plus a guaranteed birthday bonus that is credited automatically during the birthday month. At the Diamond level, we provide bespoke event invitations, higher cashback percentages on net losses, and custom withdrawal limits arranged individually. All tier-specific perks are subject to periodic review, and we may launch seasonal surprises that are enabled only for top-tier members, making sure that the program remains fresh and competitive.
Cashing in Loyalty Points
Once you have gathered a minimum number of loyalty points, you can trade them for a selection of rewards offered in the loyalty store. The most common redemption options comprise bonus cash with fixed wagering requirements, free spins on selected slot titles, and sometimes special merchandise or tournament tickets. Each reward type clearly displays the number of points required and the associated terms, so you can make an knowledgeable choice before finalizing the exchange. Redemptions are processed in real time, and the bonus value, if applicable, is credited to your bonus wallet immediately. Please note that bonus cash is subject to wagering conditions before it can be withdrawn, while free spins winnings are typically credited as bonus funds.
Redemption requests cannot be reversed once submitted, and points spent are permanently deducted from your loyalty balance. We do not permit the combination of multiple vouchers or redemptions to bypass minimum point thresholds, and each reward may only be claimed once per promotional period except where noted. There is no restriction to how many times you can redeem points overall, but daily or weekly caps may be applied to prevent system abuse. If a technical error results in a reward being issued without sufficient point deduction, we reserve the right to rectify the balance and cancel the associated bonus funds. Always review the specific reward details before confirming.
Entitlement and Mandatory Enrolment
All joining Incaspin Casino players who have fully validated their account and reside in Spain are directly registered in the reward program as soon as they place their first real-money deposit and put a qualifying wager. There is no additional application process or opt-in needed, which means you start earning points from your very first bet. To continue eligible, you must keep a sole active account and make sure that your personal and payment details stay up to date. The program is available exclusively to people who are at least eighteen years of age, as stipulated by Spanish gambling rules, and any infringement of the age condition will end in instant deletion from the program.
Employees of Incaspin Casino, its affiliates, and any third-party service providers personally engaged in the program’s operation are not allowed to take part. We also reserve the authority to exclude any member who has previously self-excluded or whose account has been briefly suspended due to responsible gaming steps. Enrolment is private and intransferable, and we rigorously forbid the usage of automatic scripts or bots to generate fake game activity. In case we spot any form of interference, the account will be subject to disqualification, and all earned points will be lost without advance notice. By staying active, you reconfirm your entitlement constantly.
Protecting Your Account and Programme Compliance
Keeping your loyalty account safe is a collective responsibility. You are not to share your login details or permit another person to use your account to earn points, as this is a serious breach of the loyalty terms. We consistently monitor account activity for suspicious patterns, such as fast point accumulation from identical betting strategies across multiple accounts or the use of virtual private networks to mask location. Any attempt to create duplicate accounts will result in the immediate closure of all related profiles and the loss of all accrued points. Spain-based members should also be aware that your loyalty profile data is handled solely for administering the program and is never sold to third parties. If you detect unauthorised access, contact support without delay.
Common Questions
What is the process for joining the Incaspin Casino loyalty program as a Spain member?
You are not required to sign up as a separate step. Every registered player who completes the full validation process and makes a primary real-money deposit is automatically enrolled. There is no opt-in fee or application form, so you start earning loyalty points from your first qualifying bet. Just play eligible games, and your advancement will be tracked in your account dashboard.
Am I able to combine points from multiple accounts or pass them to a friend?
No. The loyalty program is solely limited to one account per person, and points are non-transferable under any conditions. Merging points across different accounts, even if they belong to the same household, is not allowed and may lead to losing your points. If you inadvertently created a duplicate account, contact support to resolve the problem before attempting any withdrawal.
What happens to my loyalty points if I fail to gamble for a prolonged time?
If your account shows no wagering activity, no deposits made, and no logins for 180 consecutive days, all unused loyalty points will expire. We issue advance email alerts to Spain members before expiry, so you have a chance to avoid forfeiting your points. A single log-in or a small qualifying bet is adequate to reset the inactivity timer and preserve your points.
Can tier-based benefits like faster withdrawals apply immediately after upgrading?
Yes. As soon as you earn enough points to reach a higher tier, your benefits are activated automatically and can be used right away. For example, if you attain Gold status, faster withdrawal processing times become active for all pending and future cashout requests. There is no waiting period, and your upgraded status is visible instantly in the loyalty dashboard.
Do any restrictions on which games count towards earning points?
Most real-money casino games contribute to point accumulation, but contribution rates differ. Slots typically garner points at the full rate, while table games, video poker, and live dealer games may contribute at a lower percentage. Wagers placed with bonus funds or free spins do not qualify from earning loyalty points. You can always see the exact contribution rate for a specific game in its information section.
In what way can I see my current loyalty point balance and https://www.goal.com/es-ar/listados/la-velada-del-ano-4-de-ibai-llanos-cuando-es-a-que-hora-quienes-pelean-cuales-son-los-artistas-invitados-y-donde-verlo/bltd76231078160b570 tier progress?
Your up-to-date point balance, tier status, and the number of points needed to reach the next level can all be seen in the loyalty section of your account dashboard. This area also displays any active benefits and links to the reward store. We advise reviewing your progress regularly, especially before the half-year tier reassessment, so you can organize your redemptions and preserve your status.
